Free, Premium, and Families users are limited to email support, and there are no listed hours or estimated response times. While LastPass offers 24/7 phone support, this is only available for Teams and Enterprise subscribers. You can expect a quick email response 24/7, and Enterprise users can speak directly to a dedicated account manager. That said, 1Password is significantly more helpful when it comes to getting one-on-one support. Furthermore, each has a relatively active support forum where users can ask more detailed questions. These resources will help you learn to use each application and resolve technical issues. The 1Password support page is a great place to start if you run into any issues with the application (Image credit: 1Password)īoth 1Password and LastPass have informative articles on various features and settings. The Online Vault is automatically synced across devices, while Local Vaults are stored on individual devices and require separate updates. LastPass also has browser extensions and desktop apps for Windows and Mac. Both the extension and X are available for Mac and Windows. You can use one or both of the applications, depending on your needs. 1Password X connects to your online account, while the browser extension is limited to local data. That said, both brands give you the option to control passwords either locally or through the cloud. Storing them on individual devices might appear simpler at first, but that approach makes it easy to lose track of your passwords if you forget to manually update them on every device. Additionally, while LastPass apps and browser extensions are available for Mac, Windows, Linux, Android, and iOS devices, 1Password also has a dedicated app for Chrome OS users.Įach quickly syncs changes to all authorised devices, so you’ll never have to worry about storing outdated passwords. 1Password has a command-line tool, along with an app for Chrome OS (Image credit: 1Password)Įven though both have clean and professional designs, the 1Password interface is noticeably sleeker.
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